Parcel Locker Management Solution for Your Business
smartLocker is parcel locker management software for courier companies and locker network operators. It runs lockers from different vendors on one platform under your own brand: customers collect parcels with a one-time code or the mobile app, lockers keep working offline, and the system connects with smartDelivery and routeXpander.
Features
Parcel Delivery
Customers can collect their parcels with a one-time password (OTP) or via the mobile app. We also offer Cash on Delivery (COD) and Recipient Pays options for flexible payments.
Off-line Operation
This advanced feature allows couriers and customers to manage parcel drop-off and pickups even when the locker don't have an internet connection. The app syncs all data as soon as a connection becomes available, so work is never interrupted.
Parcel Collection
Collect parcels from partners and customers easily and with the least effort.
Optimize compartment usage by placing multiple shipments in a single compartment, and if it's too small, user can simply request bigger compartment size directly at the locker.
Our advantages
Unified solution
This single platform provides all the modern tools you need to transform and scale your courier business.
Your Locker, Your Brand
White-Label design
Multi-Lingual support
Tailored process flows
Dedicated support team
Vendor-Agnostic
Our platform is designed to connect parcel lockers from different vendors, so you can keep your existing hardware and avoid being locked into a single provider
Everything under control
- 24/7 Proactive monitoring
- Inventory management
- Remote control
- Data synchronization
- Autonomous operation
- Analytics and logs
Cost Efficient
- Fast deployment Transparent pricing
- Feature upgrades
- On-Premise or Cloud based
- Dedicated support team
Extended services
- Tailored Web and Mobile App’s
- B2B, B2C, C2C business models
- Integration with local identity authorities
- Adaptation to local regulations
- Custom enhancements
Route
- Duration and distance
- Multi circuit(route) per vehicle
- Automatic order distribution with route optimization
Vehicle
- Classification, speed manipulation, capacity, usage & service costs
- Goods dimensions & weight
Time
- Staff working hours & shift
- Pickup & delivery windows
- Maximum allowed idle at stop
Stop
- Soft & absolute priorities
- Service time
- Classification
- Permitted vehicles lists
- Pick-up / Delivery time windows
- Pick-up / Delivery sequence control
smartLocker: frequently asked questions
Can smartLocker connect lockers from different vendors?
Yes. The platform is designed to connect parcel lockers from different vendors, so you can keep your existing hardware and avoid being locked into a single provider.
How do customers collect parcels from a locker?
With a one-time password (OTP) or via the mobile app. Cash on Delivery (COD) and Recipient Pays options are available for flexible payments.
Does the locker work without an internet connection?
Yes. Couriers and customers can drop off and pick up parcels while the locker is offline; the app syncs all data as soon as a connection is available.
Can I run the lockers under my own brand?
Yes. smartLocker supports white-label design, multiple languages and process flows tailored to your business, with a dedicated support team.
Is smartLocker cloud-based or on-premise?
Both options are available: you can run smartLocker on-premise or in the cloud.
Does smartLocker work with other City & Carrier products?
Yes. It combines with smartDelivery for end-to-end delivery management and routeXpander for intercity transport by bus. See all products.