Table of Contents
Main screen
Tab name: All
Note: This tab is only visible if there is at least one company in the Linked Companies section and Online button is enabled.
This page is designed for contractors to receive notifications about new orders available for fulfillment. If your account is not linked to a company, this page is automatically hidden.
Tab name: My Tasks
Use this page to manage tasks and create routes.
Tab name: Completed
View daily task history on this page.
Add stop
Create a stop in one of three ways:
- Address search or map selection.
- Import addresses from file (txt, csv, xls, xlsx).
- Scan parcel label to generate a stop automatically.
Optimization
The Optimization panel allows you to adjust the main settings for your current needs.
Start Navigation
Mark the route as started and switches the interface to navigation mode
Finish Navigation
Mark the route as completed.
Side Menu
Online
If enabled, you will be able to see orders from businesses you collaborate with.
Note: This setting is only visible if there is at least one company in the Linked Companies section.
Settings
Route Optimization Settings
This section contains all the main settings related to route optimization.
Regular service hours
In this section, you can specify multiple working hour profiles. These will later be available for quick selection in the route optimization settings window.
Optimize by
Default value: Distance
Options:
• Time
• Distance
Depending on the selected option, the system will optimize the route to achieve either the minimum travel distance or the minimum travel time.
Service time
Default value: 4 min
The average time required to complete a task. If no other value is specified when creating a stop, this value is automatically applied to each stop.
Allow multiple tours per day
Default value: Yes
If enabled, the system will build a route with the possibility of multiple returns to the depot for reloading.
Depot loading time
Default value: Disabled
Usage condition: Available for editing only if the “Allow multiple departures from the depot during the day” parameter is set to Yes.
If enabled, this specifies the time required for loading at the depot during subsequent returns for reloading.
Maximum allowable waiting/idle time
Default value: 0 (disabled)
An important parameter that limits idle time in cases where arrival at a specified address occurs earlier than the scheduled time window (Arrival Time).
Note: If you set this value too low when there are few orders, some stops may be excluded from the route because they cannot be reached without exceeding the idle time limit.
Break time
Default value: Disabled
Specifies the time interval during which the system should schedule a break.
Additional parameters
• Break duration
• Preferred break location
Vehicle capacity
Default value: 1000
Defines the maximum carrying capacity of the vehicle.
Additional parameter
• Vehicle capacity unit
Automatic task closure
Default value: No
When the navigator approaches the specified address, the system automatically completes the task with the positive outcome assigned to that task type.
Additional parameter
• Proximity radius
Vehicle type
Default value: Car
Options:
• Bicycle
• Bus
• Car
• Motorcycle
• Scooter
• Pedestrian
• Truck
Ignore restrictions
Default value: No
If set to Yes, ignores any restrictions (e.g. turn/dimensional/conditional restrictions). Especially useful for matching GPS traces to the road network regardless of restrictions.
Ignore access
Default value: No
If set to Yes, will ignore mode-specific access tags. Especially useful for matching GPS traces to the road network regardless of restrictions.
Ignore one way
If set to Yes, ignores all one way signs during routing.
Default value: No
Ignore closure
Default value: No
If set to Yes, ignores all closures, marked due to live traffic closures, during routing.
Avoid tools
Default value: No
This value indicates the willingness to take roads with tolls. Checking this option will not attempt to avoid them whilst unchecking this will attempt to avoid toll ways. Note that sometimes roads with tolls are required to complete a route so values of 0 are not guaranteed to avoid them entirely.
Avoid highways
Default value: No
This value indicates the willingness to take highways. Checking this will favor highways whilse unchecking it will try to avoid highways. Note that sometimes highways are required to complete a route so unchecking this does not guarantee to avoid highways entirely.
Avoid ferries
Default value: No
This value indicates the willingness to take ferries. Note that sometimes ferries are required to complete a route so enabling are not guaranteed to avoid ferries entirely.
Avoid living streets
Default value: No
This value indicates the willingness to take living streets.
Note that sometimes living streets are required to complete a route so enabling are not guaranteed to avoid living streets entirely.
Address grouping
Group destinations by La/Lo
Default value: Yes
Distance unit
Default value: Kilometer
Ignore pickup/delivery time constraints
This parameter only affects orders created by business partners and except for Express orders.
Default value: Yes
SMS Settings
In this section, you can configure the text and parameters for SMS notifications to customers.
Language
Select UI language
Default Navigator app
Here you can select which app to use for navigation.
Navigation Bubble
Enables floating bubble over other navgiation app’s
Enable audio feedback for specific events, such as scan success or failure.
Locker
Interface for interacting with the parcel locker.
Note: This setting is only visible if there is at least one company in the Linked Companies section.
Help & Feedback
Bug report tool
Enables floating screen recording tool
Report a bug
Use this page to send information about a problem.
Request a new feature
Use this page to submit your suggestions for new features that could be useful to you and other users.
Send system logs
Use this page to send system logs to the developers to help identify issues in the software’s performance.
Route History
History of created routes by date
