logistic process automation

How Automated Workflows Save Time in the Courier Service

In the fast-paced logistics sector, efficiency is critical.
Automated workflows have transformed operations for logistics operators and courier services, streamlining tasks such as preparing Proof of Delivery (POD) and International Consignment (CMR) documents.
Even in small courier company It can take hours a day to generate and send reporting documents to a client.

Benefits of using automation

  • Increased efficiency: Automation of repetitive tasks allows operators to focus on more important tasks rather than routine work.
  • Reduction in errors: Standardized automated processes minimize human error, ensuring accurate document preparation and reducing costly errors.
  • Real-time notifications: Automated systems provide real-time updates on shipment status, improving customer communication and increasing customer trust.

How City Carrier Smart delivery Solution is Empower Customers?

Workflow module of the Smart Delivery software equip customers with the tools necessary to stay ahead of the competition.
With its help, they can set up automatic triggering of various rules when a necessary event occurs.
Key processes that can be seamlessly automated includes:

  • CMR Generation: Instantly create and dispatch CMR documents upon receipt of shipments.
  • POD Generation: Generate and send PODs automatically upon successful delivery.
  • Recipient Notifications: Quickly send a one-time access code to recipients for enhanced security.
  • ETA Alerts: Notify clients proactively about estimated time of arrival (ETA).
  • Courier Scheduling: Automatically create any number courier orders by given schedule.
  • Payment status: Instantly notify about payment confirmations or refunds.

Conclusion

Automated workflows are improve logistics and transportation by streamlining core processes, resulting in significant savings in time and resources.
Implementing automation is a key factor for logistics operators and courier services to maintain a competitive advantage.

To learn more about how Smart Delivery can benefit your logistics business, please contact us